‘Dear Lina,
As you know I had not visited a dentist in over 8 years. Because my experiences of dentists in the past had been quite bad, my teeth were not in good shape at all, with lost fillings, broken and chipped teeth nearly down to my gums. I had gaps which stopped me from smiling properly, always covering my mouth with my hand or looking away. I knew I needed extensive work doing.
My sister, who lives near to your practice, is a patient of yours and recommended I try you saying that you would not take out my teeth, unless it was absolutely the last resort and you were sympathetic to one suffering from such a fear of the dentists.
So I decided to travel the 26 miles to see you for my first check up in years. On that first visit and examination I was so, so nervous. I heard things like, root canals: have to remove nerves, crowns and bridges which filled me with absolute horror especially as one of my biggest dreads was having to have injections to start these procedures with, I hated injections!
After 10 visits to you my teeth look really good now I want to thank you very much, not only for saving all my teeth and giving me a confident smile, (I do not have any gaps now) but also for the time you took in making sure I was fully aware of what you intended to do by explaining every procedure and what to expect during each treatment.
It gave me so much confidence. You put me at ease from the very first visit and I continued to feel relaxed right the way through all the treatments. You have taken every fear of going to the dentist away, I can honestly say you did not hurt me once during the whole treatment, and I didn’t even feel the injections!
You are a wonderful dentist with a lovely calming disposition and I would not hesitate in recommending you at all and in fact I have already been recommending you to my friends and other relatives, and will continue to do so. If anyone would like to ask me personally about my treatments I would be more than happy to speak with them. Once again thank you very much for all that you have done and see you in six months!!!!
Yours sincerely
Mrs. PD, Daventry, Northampton