High standards of care at Smile Essential have been recognised by the British Dental Association BDA Good Practice Scheme. We have been a member of the scheme since 2003 and Smile Essential has now gained the top prestigious Silver Member Status. As yet there is no ‘Gold’! Smile Essential has been included on a new national list of dentists noted for their good practice. Launched in 2001, the BDA Good Practice Scheme is based on nationally agreed standards of good practice.
Dentists Lina and Shrik Kotecha acknowledge that the BDA Silver Good Practice Award, along with the ‘Investor in People’ Award, is an accolade to the high standards achieved within the practice and has benefited both patients and staff. They said: The ‘Patient Journey’, from entering the front door to leaving after completion of treatment, has been analysed thoroughly. A large sample of patients have been asked to fill in a satisfaction questionnaire covering all aspects of the practice, from opening times and décor to staff attitudes and the clinical experience. The results were comprehensively analysed and alterations made, resulting in happier patients and staff.
The practice has been awarded the prestigious Silver Award of the BDA Good Practice Scheme. These awards are just a small part of our team’s commitment to providing you with the highest standard of dental care.
