‘Dear Shrik and team,
I would like to thank you for responding rapidly to my tooth dilemma and for the way you looked at my situation and went the extra mile, to ensure that my bridge was completed and looking great before an important interview.
Not only that, but thanks for going out of your way to fit me in for a temporary plate so that I felt comfortable and confident to attend a re-union with old friends whilst my bridge was being sorted out. You really know how to treat your patients as unique individuals and listen to what they want.
I was pleasantly surprised that you do not talk your patients into costly additional dental work, but rather understand personal circumstances giving options and choices. I particularly like the payment plan scheme which was a massive saving. Excellent after care service and wonderful polite staff, I will recommend your services to friends and family no problem!
Thank you again’
Mrs. AI, West Langton, Leicestershire