When was the last time you experienced really great customer care? Would you agree that nowadays wow customer care experiences are spoken about more often due to their rarity than negative ones. Have we become so accustomed to mediocre or bad customer care that it’s now just expected?
Choosing a dentist
Being a dental practice in Leicester we understand that just googling dentist can be scary, so often people look through the list of dentists on google and feel perhaps too overwhelmed to call, delaying until another day and possibly putting their dental health at risk. Most of us have had the unfortunate experience of dealing with a grumpy receptionist or two! We aim to be a dentist with a difference at Smile Essential Dental Practice that is why from from the moment you pick up the phone and give us a call or drop us an email your patient journey begins and our award winning customer care begins.
“ I felt as though an invisible force at Smile Essential like they were holding my hand through my whole trip at the dentist”
Miss FP
A wow dentist
We like to maintain our customer care with our existing patients, also ensuring that their journey to the dentist not only helps to keep their mouth healthy and teeth shiny. But our aim is to wow you at every dental visit! A welcoming smile is just standard at Smile Essential Dental Practice but we like to add something extra into your trip to the dentist whether that’s giving you an option of Pina-colada tooth polish, travel toothpastes for your holidays or perhaps just giving your teeth a magic coat of our desensitising serum; we aim to please.
Professional dentists
Also knowing that your in the hand of a true professional’s. Our dentists ongoing commitment and passion for dentistry is outstanding! Continually expanding their dental knowledge they bring you in-depth treatments, in a hi-tech and modern environment. You might be surprised by the number of different treatments now available with us.
Award winning dentist
Smile Essential Dental Practice Practice was awarded a top industry customer service award last year in March, based on feedback from WhatClinic.com customers over a period of 12 months. Only dental clinics that have an outstanding record of service and superior patient satisfaction record meet the high standards set by the online search engine. Patients rated dental clinics based on how well the practice had treated them, how quickly they were contacted and seen, and how happy they were with the treatment carried out on their teeth.
Principal Dentist Niket Patel said “We are delighted to be recognised for our continuing commitment to customer service and patient care.”
WhatClinic.com CEO Caelen King congratulated Smile Essential Dental Practice and said “These awards are based on real customer feedback, over many months. Last year, 15.2 million people from 237 countries and territories visited WhatClinic.com to help find the right clinic.
Do you need a dentist in Leicester?
If you need a dentist in Leicester then why not start your experience and our award winning customer care by getting in touch with our friendly team 0116 2891317 or drop us an email.
